Noor Grooming Lounge - Book Your Chair Online

1. Acceptance of Terms

These Terms & Conditions apply to all customers who use Noor Grooming Lounge services, including haircut, beard grooming, styling, facial, grooming packages, appointment booking, online enquiry, and walk-in services.

By booking or using our services, you accept these terms.
If you do not agree, you should not use our services or website.
These terms apply to both online bookings and in-person visits.
Noor Grooming Lounge may update these terms when required.

2. Booking Information

Customers must provide accurate and complete information while booking an appointment. Incorrect information may cause appointment issues, delays, or missed communication.

Provide correct name and contact number.
Select the correct service, date, and time slot.
Check your booking details before confirming.
Noor Grooming Lounge is not responsible for issues caused by incorrect details.

3. Service Availability

All services are subject to barber availability, time slot availability, service duration, operational schedule, and lounge capacity.

Preferred barber selection is subject to availability.
Some services may require advance booking.
Noor Grooming Lounge may suggest another barber or time slot if required.
Walk-in customers are served based on availability.

4. Service Prices

Prices may vary depending on service type, hair length, beard style, package selection, product use, special styling, or additional customer requests.

Customers should confirm service price before the service begins.
Extra services or add-ons may have additional charges.
Offers and discounts may be available for a limited time only.
Noor Grooming Lounge reserves the right to update prices when required.

5. Customer Behaviour

Noor Grooming Lounge maintains a respectful, safe, and professional environment for customers, barbers, and staff.

Customers must behave respectfully with staff and other customers.
Abusive language, threats, harassment, or misbehaviour will not be tolerated.
Noor Grooming Lounge may refuse service in case of unsafe or inappropriate behaviour.
Damage to property may result in charges or legal action.

6. Health, Hygiene & Safety

Customers must inform the barber before service if they have skin infection, allergy, scalp issue, injury, cuts, irritation, or any other condition that may affect the service.

Service may be refused or delayed for hygiene or safety reasons.
Customers should follow barber instructions during service.
Children must be supervised by parents or guardians.
Noor Grooming Lounge prioritizes customer and staff safety at all times.

7. Results & Customer Expectations

Grooming results may vary depending on hair type, beard growth, skin type, face shape, previous haircut, product history, and natural hair condition.

Customers should clearly explain their desired look before service.
Reference photos are helpful but exact results cannot always be guaranteed.
Barbers may suggest changes based on professional judgement.
Customers should review the service before leaving the lounge.

8. Cancellations, Refunds & Late Arrival

Appointment cancellation, refunds, and late arrival matters are handled according to Noor Grooming Lounge policies.

Please inform us early if you want to cancel or reschedule.
Late arrival may shorten, delay, or cancel your appointment.
Completed services are generally non-refundable.
Advance payments, if any, are handled as per our Refund and Cancellation Policy.

9. Website Use

Customers using our website must do so responsibly and lawfully. Any attempt to misuse, damage, hack, spam, or interfere with website functionality is strictly prohibited.

Do not submit false booking information.
Do not misuse forms or contact systems.
Do not attempt unauthorized access to website systems.
Noor Grooming Lounge may block misuse or suspicious activity.

10. Privacy & Customer Data

Customer information is handled according to our Privacy Policy. We collect only necessary information required for booking, communication, and customer support.

Customer data is used for service and booking purposes.
We do not sell customer information.
Customers should provide accurate contact details.
Please read our Privacy Policy for more details.

11. Policy Updates

Noor Grooming Lounge may update these Terms & Conditions from time to time to improve service quality, safety, legal compliance, and customer experience.

Updated terms will be published on our website.
Customers are encouraged to review policies regularly.
Continued use of our services means acceptance of updated terms.

Important Notice:

These Terms & Conditions are designed to create a fair, professional, safe, and respectful experience for all customers and staff at Noor Grooming Lounge. By using our services, customers agree to cooperate with our team and follow all salon policies.

📜 Terms & Conditions