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Noor Grooming Lounge Policy

๐Ÿ”’ Privacy Policy

At Noor Grooming Lounge, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when booking appointments, contacting us, or using our website.

1. Information We Collect

When you use our website or book an appointment, we may collect certain personal information that helps us provide our grooming services efficiently.

  • Your full name.
  • Mobile phone number.
  • Email address (if provided).
  • Appointment date and preferred time.
  • Selected barber or grooming service.
  • Special requests or notes entered during booking.

2. How We Use Your Information

Your information is collected only for legitimate business purposes and to improve your experience with Noor Grooming Lounge.

  • Confirm and manage appointments.
  • Contact you regarding booking changes or updates.
  • Provide customer support.
  • Improve our grooming services.
  • Respond to customer enquiries.
  • Maintain appointment history when required.

3. Information Security

We take reasonable precautions to help protect customer information against unauthorized access, misuse, or accidental disclosure.

  • Customer information is stored securely.
  • Access to personal information is limited to authorized staff.
  • Reasonable security practices are followed for booking records.
  • We regularly review our processes to help safeguard customer information.

4. Sharing Your Information

Noor Grooming Lounge values customer trust. We do not sell, rent, or trade your personal information for marketing purposes.

  • Your information is never sold to third parties.
  • Information is only shared when legally required or necessary to complete your booking.
  • Authorized service providers may access limited information only when required for business operations.
  • We do not share unnecessary customer details.

5. Appointment Records

To improve customer service and maintain accurate appointment history, we may keep records of previous bookings and services.

  • Date and time of appointments.
  • Selected grooming services.
  • Preferred barber (where applicable).
  • Appointment status and booking history.
  • Customer communication regarding bookings.

6. Cookies & Website Usage

Our website may use basic cookies or similar technologies to improve website performance and user experience.

  • Remember website preferences.
  • Improve website functionality.
  • Understand general visitor behaviour.
  • Maintain secure browsing sessions where applicable.

7. Customer Responsibilities

Customers are responsible for providing accurate information when making a booking.

  • Provide a valid phone number.
  • Keep your booking information updated.
  • Inform us if your contact details change.
  • Do not submit false or misleading information.

8. Changes to This Privacy Policy

Noor Grooming Lounge may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

  • Updated policies become effective when published on our website.
  • Customers are encouraged to review this page periodically.
  • Continued use of our website indicates acceptance of the latest policy.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Noor Grooming Lounge.

  • Visit our Contact page.
  • Call us during business hours.
  • Send us a message through our website.
  • Our team will be happy to assist you.
Privacy Commitment

At Noor Grooming Lounge, your trust is important to us. We are committed to protecting your personal information, respecting your privacy, and using your details only for providing professional grooming services and customer support. We continuously work to maintain a safe and secure environment for every customer who visits our website or our grooming lounge.